2021–22 Season Health and Safety Factsheet

It may look different, but we’re all here for the great music and the chance to hear it live. Per San Francisco city guidelines, San Francisco Performances requires all patrons ages of 12 and older to show proof of vaccination to attend performances at the Veterans Building, along with a photo ID.

Planning Your Visit: What Will Be Different?

  • Don’t forget your mask. A face covering is required for entry and must be worn at all times. Face masks must completely cover nose and mouth and have ear loops or similar to hold in place. Gaiters and bandannas are not acceptable.
  • Don’t forget your tickets. Before leaving home, make sure you have your print-at-home ticket or e-ticket available on your mobile device.
  • Proof of vaccination is required. To show proof of vaccination, we ask that you display a photo ID along with either your physical vaccination card, a photo of your vaccination card or your QR code generated by the Digital COVID-19 Vaccine Record website. We recommend keeping a photo of your card on your phone for easy access at all times.

When You Arrive: What Will Be Different?

  • When entering the lobby area, please be mindful of those around you and maintain a 6-foot distance at all times. Distancing markers will be placed at restrooms and other areas where lines may form.
  • Upon entrance, please go directly to your seat and do not congregate in the lobby.

At the Concert: What Will Be Different?

  • Masks must be worn at all times. Gaiters and scarves do not qualify as a mask.
  • Follow floor indicators, stairway directionality and signs to ensure proper spacing.
  • Patrons will be reminded to remain in their assigned seats.
  • There will be no food or beverage service.
  • Upon entrance, please go directly to your seat and do not congregate in the lobby.

In the Building: What Are Some Additional Safety Measures?

  • Restrooms have been upgraded with no-touch handwashing and will be cleaned multiple times prior to the performance.
  • Hand sanitization stations will be placed throughout the lobbies.
  • Heating, ventilation, and air conditioning systems have been reviewed and upgraded where necessary to meet the Centers for Disease Control (CDC) guidelines. Air changes per hour are carefully monitored to ensure the safest possible audience environment. MERV-13 or higher filters are in place in all venues.
  • Enhanced theatre cleaning practices are in place.